Care Instructions & Warranty | Athirupa Enterprise
Care Instructions
- Gently clean the artwork using a soft, dry cotton cloth.
- If the artwork is framed, periodically dust both the front and back of the frame to prevent dust or particles from affecting the artwork.
- Keep the artwork away from water, moisture, and other liquids.
- Avoid touching the artwork surface directly, as this may cause scratches, stains, or surface damage.
Warranty
Warranty Summary
10-Year Warranty is provided for the main artwork only. Once the product is sold, it is non-returnable.
Warranty Service
- If the covered portion of the internal artwork is damaged, it will be professionally rectified and returned to the customer at the earliest possible time.
- Any damage or service requirement that falls outside the warranty terms will be chargeable. The customer will be responsible for the repair/service costs incurred.
Covered Under Warranty
- Damage to the main internal artwork, subject to the applicable warranty terms.
- Warranty coverage is limited strictly to the internal artwork.
Not Covered Under Warranty
The following are not covered under the warranty:
- Damage caused by the customer or improper handling.
- Glass or protective glazing.
- Wooden frame.
- Outer body or structural components.
- Damage caused by water, moisture, chemicals, accidents, misuse, or negligence.
Warranty Period
- Domestic Warranty: 10 Years
- International Warranty: 10 Years
Customer Support
For any feedback, concern, service request, or warranty-related query, please contact our Customer Support Team:
Phone: +91-9014099339
Email: Contactus@athirupa.com
We are committed to providing you with the best possible support and care for your artwork.